Spare parts

Search by the article number of your bag and find spare parts

You can find the article number inside the lining of your bag or in the order confirmation. If you cannot find the article number on your bag, or if you have other questions about claims or spare parts, contact us

To better understand how we name our spare parts, see the description below.
If you cannot find your spare part in the generator, we do not have it in stock. In some cases, we can order the spare part if it is not out of stock with the supplier. Please go to Customer Service - claims and describe your case in the form with the article number and the spare part you are missing.